Posted on Saturday, 6th February 2010 by admin
My mother has an aggressive form of dementia and has been sectioned. We have applied for power of attorney but are still months away from it being granted. She pays her house insurance by direct debit to Lloyds. Because the house was empty, we told the bank because the policy says the house must not be empty for more than 30 days. Lloyds recently wrote to my mother asking if the house was still empty. We explained her circumstances with a letter from her doctor but the bank refuses to deal with us as we have no power of attorney.
It insists my mother gives us authorisation, even if she signs with an “x”.