One mistake businesspeople sometimes make is to visit a review site like Yahoo! Local and Yelp, or even Twitter and Facebook, and respond to a bad review or a complaint with a defensive tone or, worse yet, a combative one. That’s counter-productive and only damages your reputation. If you choose to respond to your online [...]

Hundreds of thousands of individuals who have been mis-sold payment protection insurance could be offered compensation if companies follow new rules laid out by the Financial Services Authority on Tuesday. More than 21,400 complaints have been lodged over controversial payment protection insurance since April, according to the Financial Ombudsman Service (FOS), which has received a [...]

Tracey contacted me last week as her pet insurance claim was rejected because it was considered as ‘pre existing’. I hope you can give me some advice. I have a 5 year old German Shepherd dog who has recently been diagnosed with Hip dysplasia and bad arthritis in both hind legs and knees. Problems have [...]

It is normal if you get stressful when writing an art dissertation. Just like the other dissertations, art dissertation also needs hard work and much time. You really need to devote your time and thought to the writing process especially if you expect to get excellent grade. Art dissertation writing process consists of many stages [...]

Travel insurance carriers often provide useful travel information on the company website.  Travel Guard recently posted a story about cliff diving and a popular destination in Queenstown, New Zealand.  The following is an excerpt from the article: Adventurers know that Australia and New Zealand travel provides for some truly unforgettable experiences. Whether its climbing Mount [...]

– Highlights for the Quarter: • Consolidated revenues for the financial services businesses was at Rs. 1,277 crores, registering growth of 22.5% (y-o-y) • Profit Before Tax of Rs. 78 crores, as against a loss of Rs. 90 crores (y-o-y) • Birla Sun Life Insurance registers profit for the first time, since inception • The [...]

Occasionally customers will tell you that before they can make decisions about big investments like an insurance policy, they need to consult their husband/wife, attorney, financial advisor, other family members or someone else. So let them. But try to get the consultation to happen in your office. For instance, if the person wants to talk [...]