In attempts to help their corporate clients finalize filed claims, they are allowing them to be submitted via email as scanned attachments. This will greatly cut down the amount of time it would take for a claim to be fully processed because it cuts out the need to request original documentation by mail and it also allows the consumers to receive a response from ALC Health immediately after receiving the attachment. This way, clients are aware their materials have been received and the claim process is underway.
ALC Health Director, Andrew Apps acknowledged that few firms offered this option to their consumers and they introduced it to continually help reduce the stress that filing claims could have on their clients. A faster claim process not only keeps clients happy, it also saves them from having financial burdens like paying high cost medical bills while they wait for their claim to be processed. It makes having insurance more convenient and focused on the client which in turn is better for business.
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